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The Director is responsible and accountable for overall operations of the Mary Washington Healthcare (MWHC) Pathology and Laboratory Services and the corporate Courier system. The Administrative Director works in close collaboration with the Senior Leadership to develop an environment that promotes excellence in clinical practice, testing accuracy, reporting timeliness, regulatory readiness/compliance, and customer satisfaction, while striving for optimal efficiency and productivity of all resources.
Essential Functions & Responsibilities:
Works in collaboration with Senior Leadership and Laboratory Medical Director to manage the operations of the MWHC Pathology and Laboratory Medicine services.
Utilizes measurable outcomes and benchmarks to ensure operational efficiency, service quality/accuracy, reporting timeliness, and cost-effective resource utilization.
Develops and implements an operational budget which optimizes cost effectiveness and service quality.
Facilitates coordination, communication, and collaboration among the department leaders, Associates, physicians, ancillary departments, the community, and hospital administration.
Evaluates issues from a systems perspective and works with all relevant parties toward developing resolution.
Develops performance indicators for all critical operations, evaluates outcomes and provides timely feedback.
Utilizes multiple benchmark and networking sources to develop strategic plans that meet community need, organizational goals, departmental goals, and industry trends.
Develops methodologies to review regulatory requirements related to the department and ensures compliance.
Develops processes and methodologies to coordinate resolution of customer satisfaction and quality issues.
Provides oversight for the development and implementation of department policies, procedures, and standards.
Directs logistical operations for courier management for the health system supply movement, mail distribution and specimen work flow, as well as fleet management for vehicle maintenance as required by insurance carrier.
Monitors laboratory revenue cycle regulations and processes to include patient registration, coding and billing.
Performs other related duties and responsibilities as requested.
Bachelor of Science degree in Medical Technology with ASCP certification required.
Master's degree in a health or business related field preferred.
Minimum of 5 years' experience in hospital pathology laboratory management or hospital management required.
Experience with computerized systems and programs required.
Ability to travel to various locations for operational oversight required.
As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.
A Not-for-Profit Regional Healthcare System Dedicated to Excellence. From our humble beginnings in Fredericksburg, Virginia as an eight-room hospital to our modern not-for-profit regional system, Mary Washington Healthcare has seen enormous growth and development in the past 100 years. Today, we are made up of two hospitals and 28 healthcare facilities and wellness services. Community leaders volunteer on our Board of Trustees in order to guide the continued growth and direction of our health care system.
Since 1975, the American Association for Physician Leadership has helped physicians develop their leadership skills through education, career development, thought leadership and community building.
Now more than ever, physicians are leaders in their organizations and communities. The American Association for Physician Leadership® maximizes and supports physician leadership through education, community, and influence.