Career Center

This position offers an optional $10,000.00 award for a commitment of 3 years to FHN.

Position Summary:

Provides leadership, direction, and guidance to the outpatient oncology departments. Organizes and facilitates departmental activities to deliver quality care following regulatory/evidence-based standards of care. Priorities include quality and service excellence, which focuses on patient, staff , and provider satisfaction. Directs and supervises staff ensuring that the PRIDE standards are demonstrated in the delivery of patient care. Serves as a link to all disciplines for patient care to assure desired outcomes. Mediates and problem solves concerns related to provider, staff and /or administrative policy. Works collaboratively with FHN team to ensure fiscal responsibility.

Job Responsibilities:

• Exhibits a commitment to exemplary workforce/PRIDE Standards and value statements.
• Incorporates leadership standards into daily practice.
• Responsible for the coordination of department needs, addressing provider/staff/patient and family issues to maintain daily operations and communication among healthcare team.
• Ensures development and compliance of policies, procedures, patient care standards, and regulatory guidelines.
• Counsels, monitors and documents staff performance patient outcomes and customer satisfaction.
• Supports key nursing initiatives: Councils, performance improvements and clinical guidelines.
• Displays competency for the Oncology Director's role as evidenced in the annual performance appraisal following the FHN Workforce Standards.
• Evaluates the staffing needs of the units and addresses components of hiring and evaluation processes.
• Directly supervises employees in assigned departments. Responsibilities include assigning and directing work, appraising performance, recognition of staff and counseling staff when appropriate. Problem resolution for quality and service issues.
• Responsible for capital, operational and FTE budget.
• Supports and interacts with University of Wisconsin Carbone Cancer for activities related to affiliation and research.
• Coordinates the activities for ordering and stocking chemotherapy and mediations and other supplies.
• Reviews billing and coding responsibilities for compliance of rules and regulations.
• Supports and participates in activities to achieve network strategic initiatives.

• Bachelor's Degree from a four year accredited college or university. Master's Degree preferred
• 3-5 years related experience including managing staff and operations