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Director of Care Improvement
Arizona Hospital and Healthcare Association
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Director of Care Improvement

Arizona Hospital and Healthcare Association

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Details
Posted:
March 30, 2021
Location:
Phoenix, Arizona
Type:
Full Time - Experienced
Discipline:
Executive
Preferred Education:
BSN

Purpose of the Position: Leads patient safety and quality improvement work programs important to AzHHA members and works in collaboration with other state agencies/departments as appropriate.  Works with healthcare professionals to facilitate care improvement on focused topics. Directs day to day operation of improvement activities related to care improvement. Reports to the Vice President of Care Improvement.

MINIMUM EDUCATION:

Registered Nurse with a bachelor’s degree in Nursing, or other healthcare-related field required

PREFERRED EDUCATION:

Master’s Degree

 

MINIMUM EXPERIENCE:

Healthcare experience in an acute care hospital in the last 5 years is required; two years of leadership experience required

PREFERRED EXPERIENCE:

Quality improvement, infection prevention, NHSN knowledge, project management experience is preferred

Functions as the lead resource for AzHHA hospitals concerning quality, patient safety, infection prevention and related clinical issues, including quality reporting requirements.

·       Analyze trends in healthcare and recommend programs of high interest and value in Arizona to optimize member engagement and satisfaction

·       Initiate and directs ongoing communication and training/coaching for hospitals including live learning sessions, coaching calls, webinars, and site visits for key programs

·       Develops collaborative relationships with key hospital staff and provides needed clinical subject matter expertise, coaching and resources

·      Develop and present clinical education presentations based on current evidence-based practice and completed action plans with follow up intervention as needed

·      Develop and administer surveys for key stakeholders
  • Serves as the point of contact for hospitals

Program management

  • Identify data requirements for quality and patient safety programs
  • Work with key stakeholders to collect and submit data
  • Develop and distribute monthly reports for hospitals
  • Monitor trends and requirements for data submission and improvement on all required topics and measures
  • Analyzes hospital and statewide data to identify opportunities for improvement

·       Compiles and reviews organizations’ monthly and annual reports, data submissions and database reports in coordination with VP of Care Improvement.

·       Submit documentation about stakeholder’s contacts (in-person, site visits, coaching calls)

·       Ensures travel reimbursement forms with supporting documentation are submitted within five business days of travel
  • Adhere to project timelines and intervention strategies

 

Partner with other healthcare organizations that will contribute to the overall project goals and objectives

·       Works collaboratively with AHA Center for Health Innovation, HSAG, ADHS, AzNA, and Center for Rural Health as well as other entities as identified.

 

Provide reports to the Vice President of Care Improvement about the progress of assigned projects

  • Meets periodically with VP of Care Improvement to review progress and strategize needed interventions.

 

Support AzHHA work in Emergency Preparedness and HAI prevention

·      Attend ADHS HAI meetings

·      Consults with AzCHER

 

SPECIAL SKILLS:

    • Clinical knowledge and understanding
    • Ability to understand and research evidence-based practice
    • Use of Microsoft Office, Excel with Macros, Publisher, Outlook, and PowerPoint
    • Strong attention to detail and accuracy
    • Customer service orientation
    • Organizational skills Strong written, verbal, oral and interpersonal communication skills
    • Ability to meet deadlines
    • Ability to prioritize
  • Analytical problem-solving ability
  • Ability to handle confidential information and situations discreetly and professionally
  • Ability to work collaboratively as well as independently with limited supervision Creativity
  • Basic reading, writing, and strong arithmetic skills required
  • Professional telephone and email etiquette, professional appearance, and demeanor, able to interact with all levels within the organization
      • Drive and self-motivation

 

PHYSICAL DEMANDS/ REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

      • Working conditions are normal for a fast-paced office work environment.
      • Requires occasional overnight travel and weekend and/or evening work.
      • Presentation of technical material in group settings required occasionally.
      • Mid-level stress.
      • Individuals may need to sit or stand as needed.
      • Requires walking primarily on a level surface for periodic periods throughout the day.
      • May include lifting up to 25 pounds for files on a regular basis. Proper lifting techniques required.

Reports directly to the Vice President of Care Improvement

 

 

Internal Number: 2021DCI
About Arizona Hospital and Healthcare Association
**Advocate***Collaborate***Achieve**Who We Are: Just as Arizona's dedicated healthcare professionals serve as vital advocates for patients' health, the Arizona Hospital and Healthcare Association (AzHHA) serves as a powerful advocate for issues that impact the quality and accessibility of healthcare in Arizona. AzHHA's membership includes health systems, hospitals and affiliated healthcare organizations that have united with the goal of improving healthcare delivery in Arizona. Our Mission: We are the statewide association for those organizations and leaders devoted to collectively building better healthcare and health for the patients, people and communities of Arizona. Our Vision: To make Arizona the Healthiest State in the Nation.
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