Description

BELOVED COMMUNITY FAMILY WELLNESS CENTER
Referral Coordinator’s Job Description
Reports to:  Chief Operating Officer
Status:  Full-time Non-exempt

Core Values of Beloved Community Family Wellness Center
Our core values include Compassion, Respect, Integrity, and Innovation.  These values guide us in making day to day moral decisions and resolving ethical dilemmas, and defining the character of Beloved Community Family Wellness Center.

Referral Coordinator’s Job Summary 
Referral Coordinator must display a positive and supportive attitude; and excellent attendance at all times. Participate in staff meetings and contribute ideas for improving patient care services. The Referral Coordinator—coordinates, and implements the referral services program to ensure quality patient care. This includes scheduling all follow-up appointments within the Clinic or outside healthcare offices.  This position will find a specialist (according to Dr.’s recommendation) and make appointment for patient (if patient is unable to do so).  Is required to manage clinic slot availability, respond to voice-mails and messages, obtain insurance authorization for appointments and perform general office tasks such as answering phones, sending faxes and sending emails.  Provide care for people from all life cycles within our outpatient community clinic in Englewood/Robbin. Monitors and provides assistance with quality assurance and compliance functions. This position must be highly motivated, self-sufficient and thrive in a fast-paced setting. Excellent communication, organizational, multi-tasking, and interpersonal and team skills are a must.  

Requirements

 QUALIFICATIONS 

   Medical Assistant Certificate or Associate Degree. Bachelor Degree preferred with one to three years of experience in community outreach setting.
   Must be knowledgeable about the community and businesses at large.
   Ability to project a positive, concerned image to the public
   Ability to communicate effectively; orally and in writing.
   Sufficient skills in typing to complete 45wpm accurately. 
   Must be self-driven, result oriented with positive outlook.
   Must be reliable, tolerant, determined, responsible and accountable, and be a team player.
   Experience with computer, calculator, and keyboard required.
   Ability to handle large volumes of work within prescribed timeframes
   Ability to perform multiple tasks under pressure